> For the complete documentation index, see [llms.txt](https://bitwyre-1.gitbook.io/bitwyre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bitwyre-1.gitbook.io/bitwyre/p2p-faq-page/security-and-disputes.md).

# Security and Disputes

* **What happens if there's a dispute during a trade?**

In case of a dispute, both parties can raise the issue with our support team. We will mediate the situation and make a fair decision based on the provided evidence. The escrow system is designed to prevent most disputes, but we're here to assist when needed. Our support email is: <support@bitwyre.com>

* **How can I enhance the security of my account?**

We recommend using two-factor authentication (2FA) for your account. Additionally, keep your account information and private keys secure. Avoid sharing sensitive information with anyone and be cautious of phishing attempts.